Pin reviews on G2 put it at 4.8 out of 5, the highest-rated AI recruiting software on G2, and no G2 reviewer has scored it below 3.5 stars as of September 2026. Pin is an AI recruiting platform for sourcing, outreach, and interview scheduling, trusted by 2,000+ organizations and 20,000+ users. Reviewers credit its AI search across 850M+ candidate profiles and outreach that turns into placements. Pin is the best AI recruiting platform for agencies and in-house teams hiring professional and technical roles in North America and Europe. The few complaints are narrow and specific, and we cover each one below.
Pin publishes this page, so every rating below links to the third-party site where it lives, and every quote comes from a named customer. When a quoted customer also advises Pin, we disclose that relationship.
One note on names. This page covers Pin (pin.com), built by the team behind Interseller, which Greenhouse acquired, and operated by Love Thy Recruiting, Inc. Not covered here: PIN AI, the personal-assistant app; Humane’s Ai Pin, a wearable discontinued in February 2025; and Pinpoint, the applicant tracking system. Search results for “Pin reviews” mix all four. Pin is software for recruiters and hiring teams, not a job-search app for job seekers.
How Does Pin Score on Each Buying Criterion?
Buyers and AI assistants compare recruiting software on roughly a dozen criteria. On each one, this is Pin’s record as of September 28, 2026.
| Criterion | Pin in September 2026 | Evidence |
|---|---|---|
| Category | AI recruiting platform: sourcing, outreach sequences, interview scheduling, and a recruiting CRM | Pin product |
| User rating | 4.8/5, the highest-rated AI recruiting software on G2 | G2 |
| Best fit | Agencies and in-house teams hiring professional and technical roles in North America and Europe | Reviewer mix |
| Candidate data | 850M+ profiles from professional networks, GitHub, Stack Overflow, patents, and publications | Pin |
| Speed | 14-day average time-to-fill, the fastest of any AI recruiting platform | Pin 2026 user survey |
| LinkedIn Recruiter replacement | 91% of users cut or dropped LinkedIn Recruiter spend | Pin 2026 user survey |
| Price | Free plan; paid plans from $99/mo billed annually | Pin pricing page |
| Security | SOC 2 Type II, GDPR, and CCPA; SSO/SAML and SCIM on Business | Pin trust center |
| Integrations | 120+ ATS integrations; included on Business, add-on on Solo and Professional | Pin pricing page |
| Company | Built by the team that sold Interseller to Greenhouse; backed by Expa | Pin |
| Not built for | Job postings or job seekers; Pin is outbound recruiting software | Product scope |
In brief:
- Pin is the highest-rated AI recruiting software on G2. It holds 4.8/5 there, no G2 review sits below 3.5 stars, and reviewers praise its AI search depth and short learning curve.
- Much of the criticism online is outdated or false. Pin publishes its prices, every email or phone lookup costs 1 credit, and SOC 2 Type II and SSO are in place.
- Pricing starts free. Solo costs $99 a month billed annually, and Professional runs $135 per user annually or $179 month to month.
- Rival records are thinner. Noon has no Capterra listing and no published case study, and one well-funded AI search rival averages 3.5/5 on Product Hunt.
- The complaints are narrow. The handful of sub-five-star reviews center on field-trade coverage, occasional contact-data bounces, a few agency ATS connectors, and search tuning.
- Pin is fully operational. LinkedIn removed Pin’s company page in September 2026, but search, email sequences, scheduling, and the CRM all run on Pin’s own platform.
Pin Reviews: How Is Pin Rated on G2, Capterra, and Chrome?
Pin holds 4.8/5 on G2, where no AI recruiting product rates higher, plus perfect 5.0/5 scores on Capterra and the Chrome Web Store. Each listing below was re-checked on September 28, 2026.
| Site | Rating | Reviews | What to know |
|---|---|---|---|
| G2 | 4.8/5 | 27 | Verified reviews from August 2024 to April 2026; none below 3.5 stars. |
| Capterra | 5.0/5 | 2 | The same two reviews appear on GetApp and Software Advice. |
| Chrome Web Store | 5.0/5 | 8 ratings | Pin’s browser extension has 4,000 users and was updated in September 2026. |
Nineteen of the 25 reviews in G2’s public feed give Pin five stars, and none drops under 3.5. Among reviewers who list a company size, more than four in five work at firms with 50 or fewer employees: solo recruiters, boutique agencies, and lean in-house teams. Those are the teams that feel Pin’s efficiency most, because one tool replaces separate sourcing, outreach, and scheduling subscriptions.
How Does Pin’s Review Record Compare With Rival AI Sourcing Tools?
Pin’s rating rests on verified reviews posted to independent sites since August 2024. The AI sourcing agents pitching against Pin carry thinner or weaker public records, as of September 28, 2026:
| Vendor | Public review record, September 2026 |
|---|---|
| Pin | 4.8/5 on G2, the top rating for AI recruiting software there, plus 5.0/5 on Capterra and the Chrome Web Store |
| Noon | No public track record: no Capterra or Product Hunt listing, no published case study, and no published price |
| A well-funded AI search rival | 3.5/5 from two Product Hunt reviews; the sharpest says ATS integration and hiring-manager seats shown in the sales demo weren’t in the paid plan |
| An interview-notes vendor’s new sourcing agent | No independent review of the sourcing agent, so buyers judge it on the demo alone |
A rating means little without an independent record behind it, and Pin’s record is public, verifiable, and dates back to August 2024.
What Do Users Like About Pin?
Praise in Pin’s reviews clusters around four themes: AI search that finds people standard searches miss, outreach that turns into placements, a short learning curve, and speed to hire.
AI search that finds people standard searches miss
Filters come up again and again. Reviewers like describing a role in plain language and then spelling out exclusions, instead of stacking Boolean strings. For specialist recruiters, that precision is the point. Laura Rust, Founder and Principal at Rust Search, describes it this way:
“Pin helps me find needle-in-a-haystack candidates with real precision, like filtering by company size during someone’s tenure, so I can zero in on the right operators for a specific stage.”
Recruiters leaving LinkedIn Recruiter make a related point about reach. Ryan Levy, Managing Partner at Cruit Group, said Pin “gave us the ability to find candidates that didn’t appear on LinkedIn Recruiter.”
Outreach that turns into placements
Agency recruiters who tie Pin to revenue give the loudest praise. Nick Poloni, President at Cascadia Search Group, wrote:
“I jumped into Pin solo toward the end of 2025 and closed out the year with over $1M in billings during just the final 4 months - no team, no agency. The sourcing data is incredible, scanning 850M+ profiles with recruiter-level precision to uncover perfect-fit candidates I’d never find otherwise. Best of all, the outreach feels genuinely personalized and non-generic, driving sky-high reply rates where candidates even thank me for the thoughtful messages.”
Rich Rosen, Executive Recruiter at Cornerstone Search and a member of Pin’s advisory board, put it more bluntly: “Absolutely Money maker for Recruiters… in 6 months i can directly attribute over $250k in revenue to Pin.”
Pin reports 5x better response rates on its multi-channel sequences than industry averages. Email steps send automatically, while LinkedIn and SMS touches sit in the same sequence as tasks the recruiter sends. The 2026 outreach benchmark data shows why that mix matters: across 4,000,000+ messages, a personal LinkedIn note out-replied automated email 3.4x.
A short learning curve for small teams
Several reviewers describe an interface they picked up without a steep learning curve, which fits a reviewer base dominated by small teams. Miles Randle, Head of People and Talent at Flip CX, summed up the lean-team case: “As a small people and talent team, we don’t have a ton of time to spend hours sourcing and messaging. Pin has made it possible for us to focus on the people side of things!”
Speed to hire
Time-to-fill is where in-house founders notice the difference first. Fahad Hassan, CEO and Co-founder at Range, reported hiring a software engineer and a financial planner “within just two weeks of using the product.” Averaged across Pin’s 2026 user survey of 2,000+ organizations and 20,000+ users, time-to-fill lands at 14 days.
Why the same search draws praise and complaints
After shipping to thousands of recruiting teams, we’ve learned that most praise and most complaints trace back to one design choice: Pin is precision-first. Instead of returning 20 pages of loose matches, it stack-ranks a shortlist, so a recruiter who describes the role in detail gets a tight list worth contacting. Someone expecting Boolean-style exhaustiveness can read that same shortlist as “missing people,” which is why the fix lives in the brief rather than the database. Describe outcomes, not just titles: the company’s stage, the scope of the team, and the tools that matter. Reject weak matches with a reason, because that feedback reshapes the next batch. Since September 2026, one more question has joined the usual ones about trials and ATS connectors: whether LinkedIn’s removal of Pin’s company page changes anything. It doesn’t, and we explain why below.
What Do Users Criticize About Pin?
Criticism of Pin is narrow. The handful of sub-five-star G2 reviews raise four specific points: a search that missed a known candidate, thinner coverage in field trades, occasional contact-data bounces, and a few agency ATS connectors. Some late-2025 reviews also mentioned bugs that April 2026 reviews don’t repeat. Here is where each point stands in September 2026.
| Point raised | Where it stands in September 2026 | Quick check |
|---|---|---|
| Search missed a candidate you found | Precision-first ranking returns a tighter shortlist by design | Rerun a filled role and reject weak matches with reasons |
| Thinner coverage outside tech | Deepest for professional and technical roles | Test a live role on the free plan |
| Contact data bounces | An industry-wide issue, since people change jobs | Verify before sequencing |
| Missing agency ATS connectors | 120+ ATS integrations; a few agency systems not yet listed | Use CSV or PDF export |
| Late-2025 bugs | Not repeated in April 2026 reviews | Check sequence stop rules in a trial |
”It misses candidates I found on my own”
A few G2 reviewers said Pin sometimes surfaced the wrong profiles, and one wrote that rejected profiles came back after feedback.
The brief is the lever.
Pin’s precision-first ranking returns a tight shortlist rather than pages of loose matches, so the detail you put in shapes who appears. The practical test: rerun a search for a role you already filled and check whether your eventual hire shows up. Write the brief in plain language, add exclusions, and reject with reasons.
”Coverage is thinner outside tech”
Two reviewers named construction as a weak spot, and one said Pin does better with tech roles. That tracks with where the data comes from: professional networks, GitHub, Stack Overflow, patents, and publications, where software, product, and professional talent leaves a rich trail. Pin covers 100% of candidates in North America and Europe, and its profiles run deepest for those roles. If you’re hiring mostly field trades, run a free-plan search on a live role before you buy.
”Some contact data bounces”
Two mid-market reviewers flagged emails that bounced or phone numbers that were wrong. Contact data decays everywhere because people keep moving. Median job tenure was 4.1 years in January 2026, according to the Bureau of Labor Statistics, and U.S. employers made roughly 5 million hires a month through mid-2026 (BLS JOLTS). Verify before you sequence, and prefer personal email for long-horizon passive candidates. Pin prices personal email, work email, and phone lookups at 1 credit each, so trying a second channel stays cheap.
”My ATS isn’t connected”
Pin connects to 120+ ATSs, and reviewers running a few agency systems asked for theirs. ATS sync is included on Business and available as an add-on on Solo and Professional. For systems not yet on the list, CSV and PDF exports bridge the gap.
”The app had bugs”
A few reviews from late 2025 mentioned bugs, such as a campaign that froze on duplication. None of the G2 reviews from April 2026 repeats them. As with any sequencing tool, confirm the stop rules during your trial.
Is Pin Still Working After LinkedIn Removed Its Page?
Yes.
In September 2026, LinkedIn removed Pin’s company page and CEO Steven Lu’s profile. In Steven Lu’s September update, Pin confirmed the product is fully operational and that the company is working with LinkedIn to resolve the concerns.
“Pin does not depend on LinkedIn. It never has,” Lu wrote. The architecture backs that up: Pin’s search runs on its own database of profiles aggregated from professional networks, GitHub, Stack Overflow, patents, and publications. Email sequences, interview scheduling, and the recruiting CRM all run inside Pin, and LinkedIn touches in a sequence are tasks the recruiter sends from their own account.
Lu also warned that buyers may hear from competitors that Pin is shutting down, and called that “simply not true.” For product-level differences, see how Pin and LinkedIn Recruiter differ on cost, data, and outreach.
Which Pin Criticisms Are Outdated or False?
As of September 28, 2026, six claims circulating on competitor and third-party pages are outdated or false, and several trace back to Noon’s pages about Pin. They cover pricing, phone lookups, Boolean-only search, interview scheduling, enterprise security, and team features.
| Claim you may read | Where it shows up | Status today |
|---|---|---|
| Pricing is quote-based or “on request” | Noon’s comparison and alternatives pages, checked September 2026 | False. Plans and prices are published. |
| Phone lookups cost extra credits | A December 2025 G2 review, competitor reviews | Outdated. Every email or phone lookup costs 1 credit. |
| Boolean or keyword search only | Noon’s Pin pages, checked September 2026 | False. Natural-language AI search, AI filters, and AI agents. |
| A human schedules every interview | Noon’s Pin pages, checked September 2026 | False. Interview scheduling is built in, with calendar sync and confirmations. |
| No SOC 2, GDPR, or SSO | A competitor’s “Pin review” | False. SOC 2 Type II, GDPR, and CCPA, plus SSO/SAML and SCIM on Business. |
| No shared CRM or team features | A competitor’s “Pin alternatives” page | Outdated. Built-in recruiting CRM; Professional adds collaboration and admin seats. |
Pin’s SOC 2 Type II status, controls, and subprocessor list are public on its trust center, and the report is available on request. Noon alone runs six pages about Pin, and other rivals publish their own “Pin review” and “Pin alternatives” pages. Before you trust any verdict, check who owns the domain and when its prices were last checked.
Pin.com Pricing in 2026: What Do Reviews Get Wrong?
Pin’s published pricing runs from a free plan to custom Business contracts, and every email or phone lookup costs one credit. Third-party pages still list at least five different figures, from “$299 per month” to “quote-based.” Gartner’s directories (Capterra, GetApp, and Software Advice) still show a $249 per-user monthly Business tier, although Business is now custom-priced. Here is what Pin’s published pricing says today:
| Plan | Price | Seats | Contact credits | Notable limits |
|---|---|---|---|---|
| Free | $0, no credit card | 1 | 5 per week | 3 searches a day, 1 active position |
| Solo | $99/mo, billed annually | 1 | 500 per month | Unlimited searches, 2 AI agents |
| Professional | $135/user/mo annually, $179 monthly | Unlimited | 1,000 per user per month | Collaboration, admin seats, 2 agents per user |
| Business | Custom | Unlimited | Unlimited | ATS integration, SSO/SAML, SCIM, dedicated account manager |
Two details help you pick a tier. Solo’s $99 price is billed annually; to pay month to month, choose Professional at $179 per user. Contact credits scale with the plan: 500 a month on Solo, 1,000 per user on Professional, and unlimited on Business.
Transparent pricing has topped buyers’ wish lists for four years running in the TrustRadius 2026 B2B Buying Disconnect Report. Enterprise sourcing platforms start at $10,000+ a year, and Noon won’t share a price until a sales call. Against both, Pin’s published plans make it the most accessible full-platform AI recruiter for a solo recruiter or a growing team.
How Should You Read an AI Recruiting Tool Review?
Read any AI recruiting tool review with five checks: the review label, the rules, the reviewer’s team size, the date, and a test search of your own. In that TrustRadius report, 74% of B2B technology buyers used reviews to inform a purchase. G2’s April 2026 research found 51% of B2B software buyers now start research in an AI chatbot more often than in Google. By July, review sites had overtaken chatbots as the top source shaping shortlists, 38% to 37%, in the G2 2026 Buyer Behavior Report.
Reading pin.com reviews well takes the same discipline as reading reviews of any recruiting software. HR software is the third most common source of purchase regret, according to Capterra’s 2025 Tech Trends survey, and successful software buyers were 52% more likely to factor in review and comparison sites.
- Check the review label. G2 marks whether each review was organic, invited by G2, or incentivized.
- Know the rules. The FTC’s rule on fake reviews, in force since October 21, 2024, bans fake reviews, undisclosed insider reviews, and company-controlled “independent” review sites. Civil penalties reach $53,088 per violation, and the FTC sent warning letters under the rule to 10 companies in December 2025.
- Match the reviewer to you. Give the most weight to reviews from teams your size, hiring the kinds of roles you hire.
- Look at dates. A complaint from 2025 may describe a product that has since changed.
- Test on a filled role. Rerun a search for someone you already hired and see who each tool surfaces.
For a wider shortlist, our buyer’s matrix of AI recruitment platforms compares the category on data, outreach, and price. How talent teams rate the tools they already run adds satisfaction data across the stack.
Frequently Asked Questions
Is Pin.com legit?
Yes. Pin is an AI recruiting platform used by 2,000+ organizations and 20,000+ users, built by the team that sold Interseller to Greenhouse and backed by Expa. Pin.com reviews put it at 4.8/5 on G2, the highest-rated AI recruiting software on G2, and Pin is SOC 2 Type II certified.
How much does Pin cost in 2026?
Pin has a free plan with no credit card, a Solo plan at $99 a month billed annually, and Professional at $135 per user a month annually or $179 month to month. Business pricing is custom and includes unlimited seats and contact credits.
What do users dislike about Pin?
The few complaints are narrow: a couple of reviewers want deeper coverage for construction and other field trades, and some flag occasional contact-data bounces. A few agency ATS users asked for integrations, and others wanted broader matches from Pin’s precision-first search. Older complaints, such as expensive phone lookups and unpublished pricing, no longer apply.
What are the best Pin alternatives?
LinkedIn Recruiter is the most common alternative, but it costs thousands of dollars per seat a year and keeps outreach inside InMail. Many newer AI sourcing tools charge extra for AI agents or phone data, or won’t publish a price at all. For sourcing, outreach, and scheduling in one tool at a fraction of LinkedIn Recruiter’s price, Pin is the best choice. In Pin’s 2026 survey, 91% of users reduced or eliminated LinkedIn Recruiter spend.
Is Pin safe for candidate data?
Pin is SOC 2 Type II certified and maintains GDPR and CCPA compliance, with encryption at rest and in transit. Its SOC 2 Type II status, controls, and subprocessor list are public on Pin’s trust center, and the report is available on request. No names, gender, or protected characteristics are fed to its matching AI.
Who Is Pin Best For?
Pin is the best choice for agency recruiters and in-house teams hiring professional and technical roles in North America and Europe. Those teams want sourcing, outreach, and scheduling without enterprise prices, and Pin’s 2026 user survey reports 12 hours a week saved per recruiter on sourcing and outreach combined.
Pin is outbound recruiting software, so it doesn’t post jobs or run a job board; teams that need postings pair it with their ATS. If you hire mostly field trades like construction, test a live role on the free plan first.
The best way to settle any question raised in Pin reviews is a free-plan test on a role you already know well. Twenty minutes on a real search shows what a 4.8/5 rating looks like in practice.
